Moon & Back Co.
Here are some of our most commonly asked questions below to help you make the right decision when choosing us.
The Highlight Film is what people seek us out for. The 4-5 minute film created in our unique style by our world class team captures all the natural moments and vibe of the day so you can relive it over and over again. You can watch more of our amazing highlight films here.
We also have a proven track record over many years delivering outstanding service. This is such an important part of the experience as you can rely on us to be dependable and available to chat to at anytime throughout the process. Don’t take our word for it, you can check out our past couple Facebook reviews for their thoughts.
Depending on the package you choose, you can get so much more! In addition to the highlight film we capture the ceremony and speeches in full (with natural sound) and we’ll also give you 1-2 hours of unedited and sometimes embarrassing moments that you just don’t want your friends and family to see!
We are not just a team of filmmakers. We want to become part of your wedding and be seen as a guest with a camera… someone who is capturing moments and those unique parts of your day that make it special. Those natural smiles and laughs in the background… no slow motion, no voice overs, no gimmicks.
Having the responsibility of capturing one of your most precious days is one we take very seriously. The way our team is structured ensures there is always a backup for your day and your footage is always safe and secure. Most importantly, we are passionate about what we do and go the extra mile to ensure all our couples grin ear to ear after seeing their film.
After your wedding we go on a journey to find a song that suits you, your vibe and your day. We won’t use a top 40 track that ages but something unique that we will use for your wedding and yours alone (we licence this for you too).
Filming weddings all over the world, we know what makes a unique and special film. After our team have gone through a rigorous process to create the most amazing film, we will send it to you.
If there is something we’ve missed or there is someone you don’t want in your film (maybe a drunk uncle that you are not impressed with!) we will of course work with you to make sure you’re 100% happy.
However, we do not allow custom crafting of our films and this is a big reason why we’ve created such an amazing and sought after product.
We prefer not to rely on a narrative to tell the story of the day. It’s all about the moments for us, and the magic of piecing these together.
We are unseen and unobtrusive, letting you enjoy your day for what it is and not making a spectacle of it.
We won’t tell you to pose or be in any awkward positions. We blend in as a guest, dress like a guest, and make you and your family feel comfortable which ensures we capture those unscripted moments throughout the day.
Absolutely! Connections are so important to us so once all your plans are set we will catch up for a coffee or have a chat over the phone. If you have any questions or want to chat at anytime your filmmaker will be there for you.
We have worked with some of the biggest names in photography and time and time again they only wish there were more of us because of our subtle and relaxed approach. They love working with us as we don’t get in their way and allow them to capture beautiful photos.
To make sure you and your guests have the most comfortable experience we generally send only one filmmaker to be a part of your day unless otherwise agreed. This allows us to capture the day from the a guest’s point of view to ensure the film flows naturally.
To help us stay focused throughout the night we do love a good steak!
We find drones can be a distraction from the important moments happening (on the ground) during the day. We prefer not to rely on this method of filmmaking.
Our prices and packages list does not include travel and accommodation costs. Travel and accommodation costs vary and the cost will be tailored based on the location of your wedding. Please request a tailored quote to confirm the final cost.
We accept a 50% deposit in order to secure your date. The balance is due 14 days prior to the wedding. Once the deposit is confirmed, you will receive a receipt of payment and a welcome email detailing next steps.
Once we’ve filmed your day, our team like to get on to the editing part straight away while everything is still fresh in our minds.
Within 60 days of your wedding you will receive your custom USB package (pictured below).
If you’re feeling like a bit more footage there is also the option to purchase an Extended Highlight Film at this stage as well as a few other goodies!